Store Policy

Shipping Policy

Please allow 4-6 weeks of delivery time for all made to order items. Please allow 7-10 business days for shipping on any in stock apparel.

Runi does not offer refunds at this time. A store credit will be issued with any items returned unworn.

Please be sure to send your item(s) back in full accordance with our return policy:

We do not accept refunds on any custom items or special collections.
We will provide free alterations on any custom items purchased up to 30 days after delivery.
Items must be sent back within 30 days of the delivery date.
Items must be unworn, unwashed, and have original tags attached.
Items must be free of stains, makeup, deodorant, or wear.
Bodysuits, swimwear, and undergarments are non-returnable.
Beauty products, cosmetics, and accessories are non-returnable.
All returns will be refunded via store credit in the form of an E-Gift Card code.
All Sale or stale items are non-returnable and final sale.
No free alterations will be provided for items purchased during a sale.
Returns are processed within 7-10 business days after your item(s) are delivered.
We do not provide pre-paid return labels; you are responsible for covering shipping costs to return.
Damaged, defective, or incorrect items must be reported within 2 business days of delivery. Please email runiboutique@gmail.com for assistance before returning.
Return drop-offs are not accepted at our business address.
Runi is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.

Please email us with any further questions or concerns at shop@runiboutique.com